By accessing and using the NANDI MASALA website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. General

• NANDI MASALA is a home-based brand offering natural, chemical-free spice products.

• These terms apply to all users, customers, and visitors of our website.

• We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

• All products are home-made and prepared in small batches.

• Product images are for illustration purposes only; slight variations in colour or texture may occur due to natural ingredients.

• We do not guarantee identical appearance for every batch, as our products are free from artificial colours and chemicals.

3. Pricing & Payment

• All prices listed on the website are in INR (₹) unless stated otherwise.

• Prices are subject to change without prior notice.

• Payments must be completed at checkout using available payment methods.

• Orders will be processed only after successful payment confirmation.

4. Order Acceptance & Cancellation

• We reserve the right to accept or reject any order at our discretion.

• Orders can be cancelled within 2 hours of placing the order.

• Once an order is processed or dispatched, cancellation is not allowed.

5. Shipping & Delivery

• Delivery timelines are estimated and may vary due to courier or external factors.

• NANDI MASALA is not responsible for delays caused by courier partners, natural events, or incorrect address details provided by the customer.

• Please refer to our Shipping Policy for detailed information.

6. Returns, Refunds & Replacements

• As our products are food items, returns are not accepted.

• Replacements or refunds are applicable only in cases of damaged or incorrect products, as per our Refund & Return Policy.

7. User Responsibilities

• Customers are responsible for providing accurate contact and delivery information.

• Misuse of the website or providing false information may result in order cancellation.

8. Intellectual Property

• All content on this website, including text, images, logos, and designs, is the property of NANDI MASALA.

• Unauthorized use, copying, or reproduction is strictly prohibited.

9. Limitation of Liability

• NANDI MASALA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

• Our liability, if any, shall be limited to the value of the product purchased.

10. Governing Law

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

• Any disputes shall be subject to the jurisdiction of Indian courts.